Hi there!

​I am Marzena (Maz), founder of Marzena Tours/ Tour Assist Australia   (ABN Number: 49 590 485 298).
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I have been living in Australia for 27 years.  I am an Australian tour guide/tour manager accredited with English, Polish and Italian languages, and a member of the Professional Tour Guide Association of Australia.
I have over 20 years of experience in tourism and recreation (Australia and Europe combined).

I am also an experienced Polish interpreter, recreational therapist, and a project manager.

Tour Assist Australia was initially established in 2000 in Adelaide, and Marzena Tours in 2014 in Brisbane. 
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The Vision of Marzena Tours and Tour Assist Australia is to make a sincere effort to fulfill people's dreams in the most personalised manner.

​I believe, that nobody should ever feel lonely. Everyone deserves to love and to be loved. ​In my view, the key to happiness is enjoying the moment, because life is unpredictable. 

​I have seen so many people postponing their tours until later, and not being able to do them later, due to cancer or fear.
My advice is: do not wait! Do it now! Life is too short, so seize the moment and enjoy something different for few hours or one day.  Those precious memories will brighten up your life.

I have a dual citizenship (Australian and Polish), and I am fluent in English, Polish and Italian. I can also communicate in very basic Spanish, French and Russian, if necessary (including writing and reading).
  
I have worked in various roles across Australia and can share some job hunting tips, and humorous stories, based on my experiences as a former manager, urban planner, urban designer, English-Australian language teacher, tour and charter coordinator,  business analyst, senior recreation services officer, counsellor for aboriginal youth, fitness instructor, line-dance instructor, waitress, kitchen hand, and a recreational therapist (elderly, people with disabilities and palliative care). 

I am interested in ecotherapy, health, art, urban design, architecture, food and wine, history, opera, property, languages, and the science of comedy. 

I hope, that my tours will assist you in forgetting any traumatic and stressful experiences you may have had, and bring some laughter and joy to your life.

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Credentials

EDUCATION:

• Graduate Certificate in Management (MBA - Chifley Business School)
• Master of Urban and Regional Planning (University of South Australia)
• Bachelor of Applied Science (University of South Australia)                               (Recreation Planning, Health, Nutrition, Psychology, Sociology, Leisure, Tourism) 
• Diploma in Project Management (Australian Institute of Management)
• Certificate IV in Training and Assessment (TAFE QLD)
• Certificate III in Tourism (Tour Guide) (TAFE SA) 
• Certificate III in Fitness (Adelaide Institute of Fitness)

OTHER:

• Senior First Aid Certificate
• Blue Card approved (safe work with children)
• National Police Check approved
• Vaccine preventable diseases evidence certification approved
• QLD Driver Authorisation Licence (Taxi/Limousine)
• Booked Hire Licence (Uber, Shebah, Ola, DiDi)
• Approved Shebah driver (women for women & children)
• Polish Interpreter in Australia
• 27 years of experience as a local Tour Guide in Australia
• 2 years of experience as a Tour Director / Guide in Europe (English, Polish and Italian)

MEMBERSHIPS (Professional - full member):

• The Professional Tour Guide Association Australia (PTGAA)​
• GUIDING ORGANISATIONS AUSTRALIA (GOA)